Freedom of Information 

Public Authority GamingMalta Foundation

Description of the


GamingMalta consists of a Governing Board and four employees.


Description of the
department/directorate/entity’s functions and responsibilities

GamingMalta is an independent non-profit foundation set up by the Government of Malta and the Malta Gaming Authority (MGA). Tasked with the remit of promoting Malta as a centre of excellence in the digital and remote gaming sector globally, it is also responsible for liaising with the local relevant authorities to improve Malta’s attractiveness as a jurisdiction and enhance the ecosystem surrounding the gaming industry.


General description of the categories of documents the
department/directorate/entity holds (including exempt

  • Internal Procedures Policies and Manuals
  • Draft legislation
  • Directives
  • Guidelines
  • Policy Files
  • Consultation Documents

Description of all manuals and similar types of documents
which contain policies, principles, rules or guidelines
in accordance with which decisions or
recommendations are made in respect of members of the
public (including bodies corporate and employees of
the public authority in their personal capacity)

  • • GamingMalta – Deed of Foundation
  • • Staff Handbook
  • • Employee Privacy Notice
  • • Data Protection Policy
  • • Data Retention and Archiving Policy

Statement of the information that needs to be available to members of the public who wish to obtain access to
official documents from the public authority, which
statement shall include particulars of the officer or
officers to whom requests for such access should be sent

The FOI officers of GamingMalta may be contacted by e-mail on or by telephone on +356 22473000.

FOI Requests may be submitted by e-mail to, through the FOI Portal via the e-ID or through the online form.


Details of Internal Complaints Procedure


An applicant whose request for information is refused, or who is otherwise not satisfied with the information provided, its format or the extension of the deadline for the submission of the requested information, may address a complaint to the Gaming Malta Foundation (hereinafter referred to as the ‘Authority’), by using the Internal Complaints Procedure explained hereunder.

The complaint will be addressed to the Authority’s FOI Officer, who shall bring the complaint to the attention of the officer responsible. The officer responsible shall be the Chief Executive Officer or any other senior Director reporting to him as he may direct. The officer responsible shall reply to the applicant within 10 working days from the receipt of the complaint. The applicant shall also be informed that he or she may appeal the decision or otherwise address a complaint to the Information and Data Protection Commissioner in accordance with the Freedom of Information Act (Cap. 496 of the Laws of Malta) within a maximum of 60 days from the receipt of the final communication from the Authority.

The officer responsible shall inform the applicant of the decision taken with respect to his or her complaint, and in the event of confirmation of a decision not to release the pertinent information, shall explain the reasons thereof. Whenever the applicant’s complaint is related to the format of the information provided or to an extension of the deadline for the submission of information by the Authority, and the original decision is upheld, the applicant shall be given an explanation as to why his or her complaint cannot be positively addressed.

An applicant may also make use of the Internal Complaints Procedure to report failure to meet deadlines or to send notifications. In those cases where the request for information can be met, but has not been met within the deadlines specified by the Act the officer responsible shall waive any applicable fees for the submission of information.

Other Information  

Complaints may be submitted by e-mail to  or through the FOI Portal via the e-ID or through the online form.

Opening Hours: Summer & Winter: 09:00 Hrs – 16:30 Hrs

Payments of fees due may only be made by cheque payable to the Gaming Malta Foundation.

Emails sent over the weekend will be replied to on the next working day.

Public Authority Contact Details  

Tel: 00356 22473000

Address: GamingMalta, AM Business Centre, Level 0, Triq il-Labour Zejtun, ZTN 2401, Triq il-Labour Zejtun, ZTN 2401